While your children look forward to the family holiday, you usually spend a lot of time on planning.
With our tips, you can also relax as you start your holiday.
Planning a family holiday can pose new challenges even for experienced travellers. In order to make you and your children more relaxed before departure, we have compiled a checklist of travel preparation tips:
In order to be able to sit together on board, we recommend making a seat reservation at an early stage. You can make it directly during the booking process at mcm.travel or subsequently under “My Bookings”.
→ Reserve seats now under "My Bookings"Please note that infants have no right to their own seat. If you would like your infant to have their own seat, please contact our Service Center before booking.
In compliance with ENAC’s regulation we inform you that are entitled to receive a free seat reservation for flights from and to Italy if you meet the following conditions:
In this case Lufthansa Group grants you adjacent seating free of charge at time of check-in.
On flights lasting longer than 3 hours and 45 minutes, our small guests are served children’s meals such as pasta or schnitzel free of charge. As we always prepare our menus fresh, please order directly when booking your flight or up to 24 hours before departure.
At most airports, you can keep your foldable prams or pushchairs up to a maximum of ten kilograms with you until shortly before boarding.
After arrival, you will receive your pram or pushchair from the ground staff at a terminal position in the passenger bridge, or upon arrival of the bus directly upon exiting the aircraft steps.
At Vienna Airport, prams and pushchairs must be handed over to the large baggage desk.
Our bag drop staff will provide you with information about whether you can take them with you on the plane or not. Please inform us beforehand if you have booked a flight with a transfer and you need your pram or pushchair there.
Our ground staff at the departure gate will ensure that your pram or pushchair is properly loaded.
If you do not receive your pram or pushchair upon arrival, please contact the gate staff or the nearest service center. Please note that the delivery can take a few minutes.
We define infants as children under two years of age. Infants usually pay ten percent of the adult fare (infant fare) at MCM Travel Airlines.
Please note that there may be country-specific (based on the country of ticket purchase), tariff-specific or seasonal deviations.
On board, infants have no entitlement to their own seat. However, for adults who are travelling with an infant we try to keep the adjacent seat free for as long as possible. If you are travelling with an infant and want your infant to have their own seat, you can choose to pay the child fare. In this case, please contact ourService Center.
For safety reasons, only one infant may fly per adult. The accompanying person must be over 18 years old – or over 16 years if the trip takes place as a family with adult persons.
For safety reasons, infants who will turn two years of age during the travel period must be booked as children (with their own seat). Example: You travel from 1 to 20 November 2019 with your child who was born on 15 November 2017.
By children, we mean travellers between two and eleven years of age – so children who have not yet reached their twelfth birthday. Infants who turn two between the outbound and return flight must be booked as children (with their own seat) for safety reasons. For MCM Travel Airlines, children usually pay 75 percent of the adult fare (child fare).
Please note that there may be country-specific (based on the country of ticket purchase), tariff-specific or seasonal deviations.
Unlike infants, children have their own seat on board. Children who are not yet five years old must always be accompanied by an adult. This accompanying person must be at least 18 years old, except for a sibling who is over 16 years old. Children between five and eleven years of age must be accompanied by a person over twelve years of age. If this is not the case, the conditions for unaccompanied minors apply.
Children who turn twelve during the trip pay the children fare. In this case, please contact ourService Center.
