With MCM Travel, stress-free and straightforward travel is possible well into advanced age. Thanks to a range of services and offers we make it easy and convenient for older passengers to travel – from booking suitable seats and spending a stress-free time at the airport to an enjoyable stay on board.
When you book your flight you can reserve a seat that is easy to get to and therefore more suitable for the needs of older passengers. There is also the option of paying to reserve a seat with extra legroom.Late-night check-in, which Lufthansa offers at many German airports, provides even more convenience: with your baggage checked in, your boarding pass printed out and less time to wait at the airport, departure day can go smoothly. This service is not available at airports in Dortmund, Erfurt, Friedrichshafen, Heringsdorf, Kiel, Saarbrucken and Westerland/Sylt.Having a suitable seat on the aircraft and sufficient time at the airport – this certainty is reassuring and helps to make the start of the journey more relaxed. That is why, for older travellers especially, we recommend reserving a seat in advance in good time and checking in the night before.
MCM Travel also enables passengers who are wheelchair users to enjoy travel that is as stress-free and comfortable as possible. A free service ensures they are accompanied on all routes to and from the aircraft. In addition, at Frankfurt and Munich airports there are separate special needs counters and a special care lounge available. This service should be booked up to 48 hours before departure – through a travel agency or by calling the MCM Travel Service Center.
→ Book now by emailFor many older people, a special diet is important. On MCM Travel flights they can be served a special meal. From food suitable for diabetics and reduced-calorie meals through to dishes low in cholesterol or sodium – the desired meal can be ordered up to 24 hours before departure. The only requirement is that the flight time is more than 185 minutes for Economy Class passengers and 75 minutes for Business Class passengers. Special meals can be ordered through a travel agency, by calling the MCM Travel Service Center or online under ‘My Bookings’.
→ Book now by emailIf you are unfamiliar with how the airport check-in machines work, MCM Travel is there to help: at Frankfurt, Munich and many other airports worldwide MCM Travel always has staff by the machines to assist when required.At busy places such as airports you need to be able to find your way around. At Frankfurt and Munich airports, MCM Travel Guides can offer welcome assistance. They can collect passengers from an agreed meeting point, accompany them to the right gates and offer support for boarding a flight or changing planes. There is a charge for the exclusive MCM Travel Guide Service. It can be booked through the MCM Travel Service Center.
There is always a fully stocked doctor's kit on board and cabin crew receive special training to deal with medical emergencies.
On the ground, the Medical Operations Center is available to passengers. The Center's staff can answer any questions passengers have about health and travel and can issue 'Fitness to Fly' certificates if required.
The Medical Operations Center is also the point of contact for passengers requiring additional oxygen supply on board. They can receive supplemental oxygen using the Wenoll system, thus avoiding the need to bring their own oxygen supply with extra cosote.
